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Zendesk Reader

Zendesk is a customer support platform that provides in-depth tools for managing customer experience. The Striim Zendesk reader ingests Zendesk data and emits WAevents that can be processed with continuous queries or directed to a Striim target.

Summary information and supported objects

APIs used/data supported

Zendesk Support API

Supported targets

Any Striim target that accepts WAEvents

Security and authentication

OAuth with access token or username and password

Operations / modes supported

Initial load

Incremental load

Automated mode

Schema management

The Zendesk Reader supports initial schema creation, which propagates the object schema from the source to the target

Resilience / recovery

Configurable retries, A1P and E1P recovery for incremental load only, configurable resync

Performance

Striim Platform-supported parallel execution

Programmability

  • Striim TQL

  • Striim Flow Designer

  • Wizard template for Striim Flow Designer

Metrics and auditing

Key metrics available through Striim monitoring

Key limitations

No support for custom objects

Data fetching limitations